Achieving success in today’s business environment requires both the ability to secure agreements and the discipline to deliver on them with excellence. This panel will examine the critical connection between effective deal-making and the execution of a seamless client experience. Panelists will discuss approaches to building trust during negotiations, ensuring alignment between client expectations and organizational capabilities, and translating commitments into consistent, high-quality outcomes. Attendees will gain practical insights into fostering collaboration between sales and operations, strengthening client relationships, and sustaining long-term success through reliable delivery.

SPECIAL REMINDER:
This year IAEE-CTC members will be supporting our local diaper banks in Austin, San Antonio and Houston! Over 40% of parents in Central Texas struggle to provide enough diapers each month for their baby. Please join us in making a difference in our communities by donating through our virtual fundraiser.

Speakers

Nathan Tollett Nathan Tollett – Senior Vice President, Convention Sales – Visit Houston

Todd Holloman Vice President, Venues & Live Events – HoustonFirst

Deshawn Fitzpatrick Director, Convention Services – George R. Brown Convention Center

Agenda

10:00 AM - 11:00 AMCheck-In

11:00 AM - 12:00 PMProgram

Your Information

Name

Title

Company

Phone Number

Yes, it's okay to send me text messages including order confirmations, updates, event reminders, and event information. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to cancel. View our terms of service & privacy policy.

Registration Type

Member Fee ($35.00)
Non-Member Fee ($45.00)
Student ($0.00)

Coupon Code

Billing Information

Secure checkout PCI compliant

Name

I am representing an organization

Credit CardSecure Payment

Address

Mobile Phone Number

Safe & Secure Checkout PCI-compliant • 256-bit AES encryption

Event Registration Software by RegFox